Dr. Sward is a software communications expert in the genomics field, specializing in customer satisfaction and innovative software development. As a Field Application Scientist, he has excelled in translating complex genomic software for both research and clinical settings. Dr. Sward earned his Ph.D. in Microbiology from Montana State University, where his expertise in scientific literature and computational biology has been instrumental in communicating groundbreaking software solutions for genomic sequencing. A skilled communicator, he has contributed to publications and secured grant funding. His commitment to customer satisfaction was key in his company’s recognition on the Inc. 5000 list of fastest-growing private companies. Over the years, Dr. Sward has honed his managerial skills and developed a deep passion for genetics and customer support.